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Introduction

Purchases made from this website are subject to these terms and conditions to the exclusion of all other terms. We retain all copyright in our logo and the names “apetsmall,” “agoodpetshop” and "petdermis" are marks which belong to ourselves. No permission is granted for your use of these trademarks without our express prior written consent.

Disclaimer and Exclusions of Liability

Your use of this website or the Internet is entirely at your own risk. We make no representations or warranties of any kind, express or implied, including without limitation with respect to this website, its contents, the accuracy thereof, or any warranties or representations regarding the effectiveness of any security or encryption facilities or with regard to the availability of products and/or delivery arrangements and times. The warranty afforded to customers is limited to that provided by the manufacturer of our Products. Details of such warranties may be inspected at our office or upon request will be emailed to you.

Our directors, employees, agents and representatives, shall not be liable for any loss, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, to the use of or reliance upon this website or the Internet.

General Terms

These terms and conditions constitute the whole agreement between us.

Security Policy

Discount Pet Products will do its best to ensure that your personal information and/or credit card details are protected as they travel over the Internet. There is no 100% secure transmission of data given the current state of Internet technology.

Pricing Policy

Discount Pet Products shall take all reasonable efforts to accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices and/or delivery charges, Discount Pet Products will not be obliged to sell products at such incorrect prices and/or delivery charges and shall be liable to refund monies paid should you not wish to proceed with the purchase at the correct price and delivery charge.

Shipping

All orders are sent by first class registered airmail with tracking.

Discount Pet Products shall endeavour to arrange despatch of an order within two (2) days. You are required to ensure that you or an authorised person shall be in attendance at the delivery address and that appropriate access will be made available at the time of delivery. The person accepting delivery shall be required to sign and/or print his or her name against a delivery note to confirm receipt of the delivery.

Returns

If you are dissatisfied with any item purchased from this website you may return it to Discount Pet Products at your expense within a period of five (5) days after delivery to you. We will only accept returns which are in a re-saleable conditions.

Payment

Payments are due upon placing the order and shall be paid by secure e-payments.

Stock Availability

If we are unable to supply each and every item ordered or in the quantities ordered, you nevertheless agree to accept delivery and to make payment for the items correctly delivered. If we are out of stock of any particular item, we shall notify you immediately. In cases of urgent orders you are requested to contact us to confirm stock is available.

Confirmation of Orders

By making use of this website you accept these terms and conditions.

Cancellation

No order may be cancelled if the products have already been despatched. Where Discount Pet Products agrees to accept any cancellation there will be a handling fee debit of 10% of the price which shall be payable forthwith to us.

Risk and Ownership

Risk in the products shall pass to you upon delivery of the product to the courier service and/or postal system. Ownership in the goods shall remain with Discount Pet Products until the full purchase price has been paid.

 

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